PlanetCall Direct può gestire servizi a valore aggiunto legati ai processi aziendali (quality, numeri verdi, etc.). Forte attenzione è riservata alla qualità del servizio, all’efficienza della reportistica per il management dell’organizzazione e al raggiungimento di performance eccellenti (soddisfazione del cliente, gestione ottimale dei reclami, etc.). Il servizio di gestione del numero verde, di management dei processi e la relativa gestione informatizzata dei risultati possono integrarsi nei processi aziendali per velocizzarne ed economizzarne le procedure e la lavorazione.
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